Privacy Policy

Last updated: 19/11/25

This Privacy Policy explains how UKC Global (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website (ukcglobal.com) and use our services. We are committed to safeguarding your privacy and complying with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

1.1 Information You Provide Directly

Contact Form: Name, email address, phone number (if provided), and any message you submit.
Newsletter Sign-Up: Name and email address.

1.2 Information Collected Automatically

Analytics Data: IP address, device information, browser type, pages visited, and interaction data through tools such as Google Analytics.
Cookies and Tracking Technologies: Used for website functionality, performance analysis, and user experience improvements.

2. How We Use Your Information

We use your personal data to:

Respond to enquiries submitted through our contact form
Send newsletters and updates (with your consent)
Improve website performance and user experience
Understand how visitors use our website
Maintain website security

3. Legal Bases for Processing

We process your data under the following legal bases:

Consent: For newsletter subscriptions and certain analytics/cookie tracking.
Legitimate Interests: To operate and improve our website and respond to enquiries.
Legal Obligation: To comply with applicable laws and regulations.

4. Sharing Your Information

We only share your personal data with trusted third-party service providers necessary for operating our website and services.

These include:

Mailchimp – used to manage and send our newsletters
Analytics Providers – such as Google Analytics
Website Hosting Providers

These third parties only process your data on our instructions and are required to keep it secure.

We do not sell or rent your personal information to any other organisations.

5. Transfers Outside the UK

Some of our service providers (such as Mailchimp) may store data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, such as:

UK GDPR-approved international data transfer agreements
Standard Contractual Clauses (SCCs)

6. Cookies

We use cookies to enhance your browsing experience and analyse website traffic. You can manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy (if you have one).

7. Data Retention

We keep your personal data only for as long as necessary for the purposes outlined in this policy, or as required by law.

Contact form data is retained for as long as needed to respond to your enquiry.
Newsletter data is retained until you unsubscribe.
Analytics data is retained according to the settings of our analytics provider.

8. Your Rights

Under the UK GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent (e.g., unsubscribe from newsletters)
Object to certain types of processing
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please contact us at:
info@ukcglobal.com

9. Links to External Websites

Our website may contain links to third-party websites for booking services or additional information.
We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
info@ukcglobal.com